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Wednesday 18 March 2015

Take the Digi Route

If there’s one thing we’re all sick of in our country, it’s the long queues at government service offices, the pesky officials and also the ever increasing need for documents at every institution or office. Identity on paper is always an issue, solving civil grievances are time consuming, filing a complaint puts yourself in a soup and entering a police station doesn't always make you feel safe.

In an age like the one we live in now, should these really be problems anymore? Not really! We are a developing country who needs to speed up this development. Long queues and corrupt officers can be done away with if only we managed a well planned and executed digital governance system.

Following are some of the benefits that I think we could enjoy if out government services went digital.

1. Speedy Processes
No more waiting for a year till your papers are finally verified or in order, no more long queues at government offices, no more hassles and worries. By taking processes online, work can be done faster and would be so much more convenient to both, the citizen as well as the government.

2. No more corruption
If payments are done online, it provides a safe and secure platform, with official records and statements. This in turn ensures no black money moves in the market and that the government officials don’t ask for bribes or accept any ‘tokens of appreciation’.

3. Verified identification
The recent U.ID. campaign has ensured that every individual in the country has a unique identification number. This is proof of you being a citizen of this country and thus no extra identification verification is required. Using this code, one can easily get personal documents processed digitally rather than manually and save so much of time and effort.

4. Scope for technological development
The transfer of governance and government services to the digital arena allows for more job opportunities for programmers and information Technology experts. When more funds are invested into this field, more development will be seen there.

5. Economical
A lot of money is spent on traveling to a government office or a ‘Seva Kendra’, or to print documents and submit them. All of this can be done away with, if only these processes were converted to digital processes.  No more printing and wastage of paper. Online records and online searches can help locate profiles and documents.

It will be difficult and tasking for an entire country of people to gain access to these digital processes, once materialized. But nothing is impossible. Once the initiative is taken and the determination planted, there’s no going back. There is a lot of scope for digitization in India, but it is not something that can take place in a year or less.

However, once materialized, it can do away with a number of shortcomings in the current governance system and make life so much easier for the common citizen of India.

Intel is way ahead of our thinking and has already taken te initiative time and again to digitize India. Follow this link to know more http://www.intel.in/. Lets take the Digi route to a #DigitalIndia !

2 comments:


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